Contact Customer Service

  • Need help? Our Jacadi customer service team will gladly assist you Monday through Friday from 10:00am - 9:00pm East Coast Time, 7:00 AM - 6:00pm West Coast Time
    You can reach them:
    - by phone: +1 (800) 715-9521
    - by email:customerservice@jacadi.us

    To better assist you, please include the following details in your request:
    - If you have questions regarding a product you purchased: the reference number and the date on which you made your purchase.
    - If you need information regarding an online order placed online: your order number

    You can also visit our FAQ page to find the answer to your question!